Email Templates & Editor

Updated March 10, 2026Email

The Email Editor

Conference Hero includes a rich text editor (powered by Tiptap) for composing and editing emails. The editor supports formatting, links, and personalization tokens.

Formatting Options

  • Bold, Italic, Underline — Basic text formatting
  • Headings — Structure your email with headings
  • Lists — Bullet and numbered lists
  • Links — Add hyperlinks to text
  • Code blocks — For technical content

Email Templates

Templates are pre-written emails that serve as starting points. Conference Hero includes built-in templates for common scenarios:

  • Hot Lead Follow-Up — Immediate, high-priority follow-up
  • Warm Lead Nurture — Educational content and next-step suggestions
  • Cold Lead Check-In — Gentle re-engagement for lower-priority leads

You can also create custom templates from Settings → Email Settings. Templates work with auto-send rules to generate drafts automatically.

For an overview of the email system, see Email Overview.

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