Slack Alerts and Calendar Connections
Two integrations keep your team in the loop without living in Conference Hero all day: Slack alerts push the moments that matter to a channel, and calendar connections make sure meetings show up where your team already looks. This article covers both.
Availability: Slack alerts, the workspace calendar, and personal calendars are each switched on per workspace by the Conference Hero team. Tabs for features that are off do not appear under Integrations. Campaign Hero workspaces always have personal calendars, since booking meetings is part of the product.
Slack alerts
Connect Slack so the events that need a fast response reach your team where they already work. An Admin connects it at Integrations → Slack.
Once connected, Conference Hero can send alerts for:
- New leads and hot leads as they are captured.
- Task due reminders.
- Budget alerts and budget approval requests, approvals, and rejections.
- Meetings booked by a prospect through a booking link.
Alerts can go to a channel, and individual users can also receive them as direct messages by mapping their Slack account. Each person controls which notification types reach them, so the channel does not turn into noise. Hot-lead alerts at the booth are the ones teams love most: someone senior stops by, and the account owner knows before they have finished the handshake.
Two kinds of calendar
Conference Hero has two separate calendar layers. Keep them straight, because they do different jobs.
Workspace shared calendar
An Admin connects one shared calendar for the workspace, Google or Outlook, at Integrations → Workspace Calendar. Meetings, booth blocks, and sessions sync one-way into a dedicated "Conference Hero - your workspace" calendar, so anyone can subscribe and see the team's event schedule in their own calendar app. This calendar carries no attendees and sends no invites. It is a read-only mirror of what is happening: changes made to it in Google or Outlook are not read back, and they are overwritten the next time the item changes in Conference Hero. The Booth Planner shows which calendar and account it syncs to.
Personal calendar
Each non-viewer connects their own Google or Outlook calendar at Integrations → My Calendar. This does two things the shared calendar cannot:
- Reads your free/busy to power the find-a-time picker, so you do not double-book.
- Sends real invites to leads. When you schedule a meeting, the event emails an invite to the lead from your calendar, and it is what makes your booking link work.
When you schedule a meeting, it goes on your personal calendar, where the lead gets the invite. It also shows on the workspace shared calendar, without guests, so the team sees it next to the booth shifts and sessions. If you have not connected a personal calendar, it is only on the shared one.
Connecting Google or Outlook
Both calendar layers work with Google Calendar and Outlook (Microsoft 365 or a personal Microsoft account). Connect from the relevant Integrations tab and approve the permission. Until a personal calendar is connected, My Calendar shows a connect prompt and no invites are sent.
One calendar at a time. You connect one personal calendar, and the workspace syncs to one shared calendar. To switch between Google and Outlook, disconnect the current one first, then connect the other.
A few Outlook differences worth knowing:
- Microsoft asks for permission to read and write your calendars. Conference Hero only reads your busy times and the guests on the meetings it created, and only writes those meetings.
- Microsoft always emails guests when a meeting they're on changes. Conference Hero only sends a change to Outlook when the time, place, title, or guest list actually changed, so leads don't get noise.
- A work or school account may need your IT admin to approve Conference Hero before you can connect.
Related
- Meetings and booking links - what the personal calendar powers.
- HubSpot integration - sync leads to your CRM.
- Connecting your email - send follow-ups from your own mailbox.